Privacy Policy of Alamir Commerce
Greetings and welcome to the online store of Alamir Commerce. Please make sure to carefully read the terms and conditions stated in this section before making any purchase. Any order, purchase, or use of the content on this website shall be considered as your acceptance and confirmation of these terms and conditions.
Privacy Policy
Any improper, unauthorized, or illegal use of the website by users that results in damage, destruction, loss, alteration of data, disclosure of users’ personal information, or any other potential harm will lead to legal action.
Users are responsible for safeguarding their personal account information and are fully liable for any exchange of information conducted through their username and password.
The store assumes no responsibility for the disclosure of user information caused by user negligence or computer viruses.
Any unauthorized use of this site may also fall under copyright and trademark laws, and any violation will be legally pursued.
Shipping Policy
Customers must provide accurate information when filling out the order form. Otherwise, they will bear full responsibility for any problems or potential damages arising from incorrect details.
Providing an address, email, and phone numbers (mobile and landline) is considered confirmation of their accuracy.
If these details are incomplete or incorrect, Alamir Commerce may request additional information to verify the order.
Customers may provide another person’s name, address, and phone number for delivery.
If the order is pre-paid, the recipient must present a valid ID when receiving the product.
The address specified by the buyer as the delivery address will appear on the invoice.
Products will be shipped to your address only after final order confirmation.
Buyers in Tabriz can receive bicycles fully assembled at:
No. 24, North Artesh Ave, Alamir Commerce Store.
Important Note: Once products are shipped, returns and refunds are strictly not allowed.
In exceptional cases, and only after approval by our experts, an exchange may be considered.
Because our inventory changes frequently, adding products to the cart or submitting an order before payment does not guarantee product availability or price confirmation.
It simply means the customer has requested the item.
The purchase process is only finalized once Alamir Commerce confirms the order and payment is completed.
Adding items to the shopping cart does not reserve them, nor does it create any obligation for the store.
Any changes in stock or pricing may apply to items in the cart before final confirmation.
Customers—especially during promotions with limited quantities—are advised to complete their orders promptly to avoid stock depletion or price changes.
Orders are only final when customers receive confirmation of completion via a phone call or WhatsApp message from the store.
Alamir Commerce holds no responsibility for items left in the cart or unpaid, incomplete orders.
All orders placed through the Alamir Commerce website enter a review process after the system sends an order code and preliminary invoice via email.
We are honored by your purchase and will do our best to deliver your product.
However, if an item runs out of stock—even after an order is placed—Alamir Commerce reserves the right to cancel the order and refund payment or offer an alternative product.
In cases such as stock depletion or customer cancellation (prior to shipping), the paid amount will be refunded within 48 to 72 business hours after the buyer provides bank account information.
If any pricing errors occur on the website, Alamir Commerce reserves the right to invalidate affected orders.
In such cases, payments will be refunded within 48 to 72 business hours after the buyer provides bank account details.
By purchasing from the website, the customer acknowledges and accepts these terms and waives any related claims.
As Alamir Commerce is an online retail store, bulk orders inconsistent with personal use may be reviewed before approval.
In such cases, full payment must be made before shipping; otherwise, orders will be canceled by mutual agreement and refunded within 48 to 72 business hours after receiving the buyer’s bank information.
Because orders are recorded electronically, it is not possible to reissue or modify invoices, including changing an invoice issued in one name to another individual’s name.
Until final confirmation of the order (after payment), no product is reserved, and Alamir Commerce bears no responsibility for out-of-stock situations.
Customers have no right to object in such cases.
If the buyer is not present at the delivery address at the time of shipping and the product is returned, the cost of re-shipment will be charged to the buyer.
A business day is defined as Saturday through Thursday, excluding public holidays in Iran.
The warehouse is closed on Thursdays, Fridays, and official holidays; orders will be processed immediately after these days.
Placing orders on the website is available throughout the entire year, including public holidays.
By reading the above and registering on the website, you acknowledge that you fully accept these terms and conditions and waive any right to object to them.
